About Us
Our purpose is simple: to help growing businesses build strong, compliant workplaces with clarity and confidence. We exist to remove the uncertainty around HR, protect what you’ve worked hard to build, and provide the steady guidance you need to grow without unnecessary risk.
10th
Experience
Who We Are
At Expedition HR, we provide strategic HR support that helps small and growing businesses be a place where both humans and operations thrive.
Simply put, we "take the scary" out of HR.
We teach HR in a simple, scalable, and approachable way that makes the information easy to digest and implement. In fact, "simple" is one of our core values!
Our commitment to care extends beyond our clients and into the communities we serve. We proudly support animal rescue efforts from Utah to Thailand, helping provide protection and second chances for animals in need.
Meet the Team
Behind Expedition HR is a team of experienced HR guides who are passionate about helping businesses grow safely and confidently. We’re here to simplify the complex, protect what you’re building, and walk alongside you every step of the way.
Jill Shroyer
Founder & CEO, HR Advisor
Early in her HR career, Jill became known for her ability to handle the toughest workplace challenges. Working in hospitality, she quickly developed a reputation for navigating difficult conversations and helping leaders put processes in place to prevent problems before they start.
With nearly two decades of experience across multiple industries and a Professional in Human Resources (PHR) certification, Jill founded Expedition HR to help business owners proactively manage “sticky situations” instead of reacting to them. She supports leaders who lack in-house HR—or who need additional expertise to strengthen their teams and systems.
Jill is the best-selling author of Conquer Sticky Situations: A Fresh and Empowering Approach to Tough Talks at Work and in Life and a frequent speaker for business and leadership groups, where she teaches her signature five-step formula for handling tough conversations.
She lives in Park City, Utah, with her husband and two children, loves the outdoors and travel, and proudly gives back by donating a portion of Expedition HR’s revenue to animal rescue organizations.
Kelli Parker
HR Advisor
Kelli brings a strong background in Human Resources and leadership, with a passion for developing people and cultivating positive workplace cultures. She discovered her love for supporting teams and leaders during her time at Chick-fil-A, where she saw firsthand the impact that thoughtful HR practices can have on confidence, performance, and employee experience.
Known for her calm and thoughtful approach, Kelli brings empathy and practical insight to every situation—even the challenging ones. She is committed to helping leaders feel supported and equipped to navigate people-related issues with clarity and care.
Kelli lives in Utah with her husband and their three children. Outside of work, she enjoys spending time outdoors exploring the mountains, soaking up the sunshine, and traveling in search of new adventures and meaningful memories with her family.
Prevent HR Problems Before They Start
Why Work With Us?
When you work with Expedition HR, you'll receive the training and resources you need to feel confident in your in-house HR practices. We'll provide you with everything you need to prevent sticky situations, saving you time, money, and stress! Our ongoing HR services and support will give you the tools and resources you need to effectively run your HR department for a fraction of the cost of hiring a team of full-time, experienced HR professionals.
We take pride in our values:
1. HUMOR: We enjoy appropriate work humor. If you can’t have fun when we work together, what’s the point?
2. GRATITUDE: We say thanks… a LOT.
3. LISTEN FULLY AND ACTIVELY: We listen by being fully present and pausing after someone speaks before responding.
4. SIMPLE: We simplify complex HR information for our clients which earns us trust and credibility.
5. STRAIGHTFORWARD: We relay things in a way that is professional, straightforward, and kind --- always! We don't 'mince words' while always staying professional and kind in our approach to ensure we are always building rapport and keeping great relationships internally and externally.
6. HUMAN-CENTERED: We believe in balancing a human-centered (kind, compassionate, empathetic) approach with the need to adhere to employment law and what is best for the client's operations. We don't forget that we all deserve respect and to be treated fairly as human beings, even when delivering hard news or feedback to an employee or leader.
7. VALUE: We strive to always provide high value in all our interactions - internally with our Expedition HR team and externally with clients.
8. GROWTH-MINDED: We are always learning and expanding our knowledge, proactively and regularly. We stay open to new ideas and new ways of doing things. We are always interested in knowing how we can get better.
Frequently Asked Questions
What HR consulting services do you offer?
We offer an HR Subscription which gives clients 2 things: 1) 1:1 support whenever they need it; 2) 24/7 access to an online bank of resources. We also offer our HR Jumpstart 8-week training program and Leadership and All Employee Trainings.
I have no idea how to address an ongoing employee performance issue. Can you help with that?
Yes! In fact, this is our "Zone of Genius." We offer many ways to address performance, from coaching to the progressive disciplinary process, as well as applying HR strategy to prevent this from happening in the future. We do this by ensuring good expectation-setting processes are in place starting with onboarding, continued during employment, as well as formalizing a regular employee review process.
Does HR consulting include processing our payroll and/or handling our internal HR administrative tasks like onboarding, benefits, admin, etc.?
At Expedition HR, we do not serve as recruiters nor handle internal administrative or payroll processing. Rather, we set you up with the support and resources so that you can handle these types of administrative tasks easily in-house.
Does HR consulting include recruiting employees?
No, we are not a recruiting firm. We can definitely support you step-by-step with best practice when it comes to your in-house recruiting, interviewing, and onboarding processes and functions through the HR Jumpstart and HR Subscription. In fact, we offer a proven 9-step recruiting process which simplifies the process and helps you get the best hire the first time!
What is the difference between HR consulting and HR outsourcing?
HR consulting and HR outsourcing are not the same thing. While there may technically be some overlap between these services, we believe they are fundamentally different in their approach and scope of services. HR consulting provides expert advice to improve your HR strategy, while HR outsourcing involves taking over specific HR tasks like payroll, hiring, or compliance. As HR consultants, we guide you through the mountains of HR challenges. Find out more about our services here.
Expedition HR
AS FEATURED ON...
Shameless Mom
In this episode listen in to hear Jill share:
How she went from feeling “mediocre” in life to feeling confident in hard, sticky, and uncomfortable forms of leadership.
The power of changing your beliefs to challenge your narrative and change your outcomes
Why we shy away from sticky conversations and how can we rewrite the narrative about our ability to sit in tough moments and conversations.
Her 5-step formula for dealing with tough conversations
Her 3-prong approach to the 5-steps that are “where the magic happens” in sticky conversations
How to use the 5-step framework to go after what you want – like asking for a raise!
Brave Women at Work
Jen Pestikas created a podcast called Brave Women at Work that encourages women to believe in themselves and take charge of their professional lives so that they can progress to the next level. In this episode we discuss how "sticky” conversations make you uncomfortable and the steps needed to resolve these workplace conflicts. (from my book Conquer Sticky Situations)
Enneagram MBA
In this episode, you’ll learn how to move through her 5-step formula for having difficult conversations with almost any topic - and what tweaks might need to be made based on the team member's personality style.
Strong Leaders Serve
In this episode, we discuss how to handle underperforming team members and navigate tough conversations. We'll also dive into the importance of preparing for unexpected reactions and discussing the "what ifs" when letting someone go.
Get ready to learn and develop these essential leadership skills you need to confidently address challenging scenarios while fostering a just and compassionate workplace.
POPS! The People Ops Podcast
Having a conversation with an employee about why you’re letting them go is never fun. Sometimes it can even be difficult or challenging.
In this episode, Jill Shroyer, Founder and CEO of Expedition HR and best-selling author of the book Conquer Sticky Situations, shares helpful phrasing for when you need to let someone go. This five-step formula will give you the basics to handle any tough conversation. She also shares some tips to accommodate for the nuanced “what if” scenarios.
The Growing Your Team Podcast
When building a team, it can be vital to maintain good relationships with your employees. However, with that can come the need for tough conversations that aren’t always easy to have.
Jill Shroyer utilizes her HR techniques to give insight on how to handle sticky situations that will arise in your company. Jill’s 5-Step formula gives the much-needed and appropriate ways to handle these types of discussions with your employees.
Productivity on Purpose
Don't delay in checking out Mridu Parikh's (CEO, Life is Organized) amazing Podcast, Productivity on Purpose where she specializes in helping you squash overwhelm and get exactly what you want in your business and in your life by taking control of your focus, habits, and demands. In this episode, we talk about setting boundaries - at work and in life - and using the 5-step formula for handing tough situations (from the book, Conquer Sticky Situations) can help!
Crush the Rush Podcast
Learn Jill Shroyer's 5-step formula for handling tough talks from the book, Conquer Sticky Situations. You will love Holly Haynes and her Crush the Rush method!
Sales Maven with Nikki Rausch
Don't delay in checking out Mridu Parikh's (CEO, Life is Organized) amazing Podcast, Productivity on Purpose where she specializes in helping you squash overwhelm and get exactly what you want in your business and in your life by taking control of your focus, habits, and demands. In this episode, we talk about setting boundaries - at work and in life - and using the 5-step formula for handing tough situations (from the book, Conquer Sticky Situations) can help!
Secrets of Supermom
Hard conversations. Sticky situations. Tough talks. These are all things that we have to conquer as parents and that we have to conquer in the workplace.
Jill Shroyer, Human Resources expert and author of the book Conquer Sticky Situations, joins Lori Oberbroeckling of Secrets of Supermom in this episode to share a framework to conquer these sticky situations both at work and at home.
Authority Figures
This podcast tells success stories from bestselling authors on how they reached the top. In this episode we discuss my book Conquer Sticky Situations.
LifeBlood
We talked about how best to address workplace issues that cause anxiety and negativity, a five step process for handling them, and how practice makes perfect with Jill Shroyer, CEO at Expedition HR and author of Conquer Sticky Situations. Listen to learn how to move past difficult situations at work!
Give us a follow @expeditionhr on Instagram!
Handle Difficult Conversations Before They Turn Into Bigger Problems
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